Refund policy

Due to the nature of second-hand products, all sales are final. We do not accept returns or provide refunds unless the product was received damaged or not as described.

Due to the nature of our products, finishes and details may vary slightly from the   images displayed.

Customers are encouraged to inspect products carefully before purchase.

John Brass provides no warranties, either expressed or implied, on second-hand brass taps. By purchasing, you acknowledge and accept that these products may have wear and tear and may not function as new.

John Brass shall not be liable for any damages arising from the use or inability to use the products sold.

All second-hand brass taps are sold as-is. Descriptions, images, and specifications provided on our website or in our store are for informational purposes only and are not guaranteed.

We strive to accurately represent the quality and condition of each tap. However, due to the nature of second-hand products, we cannot ensure that all defects will be shown or described.