Refund policy

Returns and Refunds

  •  Due to the nature of second-hand products, all sales are final. We do not accept returns or provide refunds unless the product was received damaged or not as described.

  • Due to the nature of our products, finishes and details may vary slightly from the   images displayed.
  • Customers are encouraged to inspect products carefully before purchase.

  • John Brass provides no warranties, either expressed or implied, on second-hand brass taps. By purchasing, you acknowledge and accept that these products may have wear and tear and may not function as new.

  • John Brass shall not be liable for any damages arising from the use or inability to use the products sold.

  • All second-hand brass taps are sold as-is. Descriptions, images, and specifications provided on our website or in our store are for informational purposes only and are not guaranteed.

  • We strive to accurately represent the quality and condition of each tap. However, due to the nature of second-hand products, we cannot ensure that all defects will be shown or described.